Shipping terms



Shipping & Handling


All orders are well and appropriately packed which is necessary due to the delicate nature of instrumentation. In the unlikely event you should have need to return goods please pack to the same standard is the original packaging has been discarded.


Provided products ordered are in stock we always aim to process and ship same day for orders received by us before 1:00pm (UK time).


Please note our carriers collect at 2:30pm (UK time) but should you wish to place an order after 1:00pm (UK time) for next day delivery please contact us to discuss delivery options and costs.


UK Shipping


We use UPS as we have found them to be the most reliable of all carriers we have experience with.


Most orders are dispatched for next working day delivery (before 5:30pm) to the vast majority of UK mainland postcodes. Delivery to some remote area postcodes, Scottish Highlands and Offshore Islands may take 2-3 days and cost more (available shipping options with the correct charge will be displayed depending on address entered) at both the cart stage and on checkout.


For urgent orders a next working day delivery before noon, next working day before 10:30am or a Saturday service is also available at a higher cost, product and stock depending.


Large orders (over 30kg), or orders to certain remote post code areas may be charger at a higher rate than normal. Should this be the case we will always contact you for agreement before we ship.


For extremely urgent orders a same day delivery service by bike courier or car (depending on size/weight) can possibly be arranged depending on the time the order is received and distance to delivery address, this is stock dependent and a cost will negotiated.


Please note:-


If there is no-one to accept delivery the carrier may leave parcel/s with a neighbour leaving an explanatory note. If you prefer this not to happen please specify a delivery address that can accept delivery at all times.


We prefer not to send orders by Royal Main due to the lack of traceability. If you prefer a small order to be despatched by 1st Class Recorded or Special Delivery please contact us to check viability and cost but lack of traceability must be accepted.


EU Shipping


Depending on the size of the order we would ship by UPS and will advise you cost before proceeding.


Outside EU Shipping


Depending on the size of the order we would ship by UPS and will advise you cost before proceeding.


*If delivery date and/or time is critical it is always best to contact us by phone to discuss shipping options and costs*